DC Power Bibliography

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Filters: First Letter Of Title is C and Author is Conn, Paul [Clear All Filters]

2000

Bennington L, Cummane J, Conn P. 2000. Customer satisfaction and call centers: an Australian study. International Journal of Service Industry Management. 11:162–173.

Bennington L, Cummane J, Conn P. 2000. {Customer satisfaction and call centers: an Australian study}. International Journal of Service Industry Management. 11:162–173.