DC Power Bibliography

Found 2 results
Author Title [ Type(Desc)] Year
Filters: Author is Cummane, James  [Clear All Filters]
Journal Article
Bennington L, Cummane J, Conn P.  2000.  Customer satisfaction and call centers: an Australian study. International Journal of Service Industry Management. 11:162–173.
Bennington L, Cummane J, Conn P.  2000.  {Customer satisfaction and call centers: an Australian study}. International Journal of Service Industry Management. 11:162–173.